Customs Clearance
Licensed PPJK broker handling import and export customs declarations through CEISA, duty payments, and regulatory compliance at Ngurah Rai Airport and Benoa Port.
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Import clearance, export documentation, freight forwarding, and ground handling — all managed by experienced customs professionals at Ngurah Rai Airport and Benoa Port.
15+
Years Experience
5,000+
Shipments Cleared
98%
On-Time Rate
24/7
Support Available
What We Do
Why Choose Us
Industries We Serve
About Us
Bali Customs Clearance (BCC) is a fully licensed PPJK customs brokerage firm operating from Denpasar, Bali, Indonesia. Established in 2009, we have built our reputation on delivering reliable, transparent, and efficient customs clearance services to businesses, expatriates, and international organizations operating across the Indonesian archipelago. Our team of experienced customs professionals handles over 5,000 shipments annually through Ngurah Rai International Airport (DPS) and Benoa Port, maintaining a 98% on-time clearance rate that sets the industry standard in Bali.
As a registered customs broker with the Directorate General of Customs and Excise (DGCE), we maintain the legal authority and technical expertise to handle all categories of import and export declarations through Indonesia’s electronic customs system (CEISA). Our services span the complete spectrum of international trade facilitation — from initial HS code classification and duty calculation through document preparation, customs declaration submission, physical inspection coordination, duty payment, and final cargo release. We also provide specialized services including LARTAS (restricted goods) permit management, temporary import arrangements, bonded zone operations, and post-clearance audit support.
Our Authorizations
Where We Operate
While headquartered in Denpasar, our customs clearance services extend across every region of Bali. We maintain dedicated service teams for Kuta and the greater airport area, Seminyak and Canggu’s thriving hospitality sector, Ubud’s arts and wellness community, Nusa Dua’s luxury resort corridor, Sanur’s established business district, and Jimbaran’s seafood and marine industries. Each regional team understands the specific import patterns, business requirements, and logistical challenges unique to their area, ensuring you receive locally informed customs expertise backed by our island-wide operational infrastructure.
Beyond Bali, we coordinate customs clearance at major Indonesian ports including Jakarta (Tanjung Priok), Surabaya (Tanjung Perak), Semarang, Makassar, and Balikpapan. This national network enables us to manage multi-port shipment strategies, transshipment routing, and inter-island cargo movements for clients with operations spanning multiple Indonesian provinces. Whether your cargo arrives by air through DPS, by sea through Benoa Port, or through any other Indonesian gateway, BCC manages the complete customs journey from port of entry to your doorstep.
Our Workflow
Our streamlined customs clearance process follows five key phases designed to minimize delays and maximize transparency. First, we conduct a pre-shipment consultation to verify documentation completeness, confirm HS classifications, and calculate estimated duties and taxes before your cargo arrives. Second, upon cargo arrival, we submit your customs declaration through CEISA and coordinate with the carrier for cargo manifest alignment. Third, we manage any customs inspection requirements — whether Green Channel (document review only), Yellow Channel (document examination), or Red Channel (physical inspection). Fourth, we process duty and tax payments through authorized banking channels. Finally, we coordinate cargo release from the customs-controlled area and arrange delivery to your specified location in Bali.
Common Questions
Green Channel clearance typically takes 1-3 business days with proper documentation. Yellow and Red Channel clearances may take 5-14 days depending on inspection requirements.
Costs include import duties (0-150%), VAT (11%), income tax (2.5-7.5%), and professional service fees. We provide transparent, itemized quotes before your shipment arrives.
Commercial imports legally require a licensed PPJK broker. Even personal imports benefit from professional handling to avoid delays, penalties, and overpayment of duties.
Yes. We provide complete private jet ground handling at Ngurah Rai Airport including overflight permits, landing permits, fuel, VIP CIQ clearance, and crew arrangements.
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Get in Touch
Contact our licensed customs brokers for a free consultation and competitive quote. Available 24/7 for urgent shipments.
Contact our customs clearance team today for a free, no-obligation consultation and quote. Whether you need assistance with a single personal shipment or ongoing commercial customs management, our experienced professionals are ready to help. We respond to all inquiries within 2 business hours during operating hours and provide 24/7 emergency support for urgent cargo situations. Reach us via WhatsApp at +62-811-2859-0000, email at sales@balipremiumtrip.com, or visit our Denpasar office for a face-to-face consultation with one of our senior customs specialists. Let Bali Customs Clearance handle the complexity of Indonesian customs so you can focus on what matters most — growing your business in Bali and beyond.
Part of Juara Holding Group • Licensed PPJK • Serving Bali Since 2009
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