Import Services in Bali
Bali Customs Clearance provides comprehensive import services for businesses and individuals bringing goods into Bali, Indonesia. Whether you are importing commercial cargo, personal belongings, household effects, or specialized equipment, our licensed customs brokers manage every aspect of the import process from pre-shipment planning through final delivery. We handle all PIB (Pemberitahuan Impor Barang) declarations, duty calculations, LARTAS permit management, and coordination with relevant government agencies including BPOM, the Ministry of Trade, and quarantine authorities.

Our Import Services Solutions
Commercial Import
Full-service import clearance for businesses including duty optimization, LARTAS management, and door-to-warehouse delivery. We handle bulk commodities, manufactured goods, and specialized equipment.
Personal Goods Import
Import clearance for personal belongings, gifts, and online purchases. We navigate Indonesia’s personal import regulations and de minimis thresholds to minimize costs and delays.
Temporary Import
Temporary admission (Impor Sementara) for event equipment, film gear, exhibition goods, and charter vessels with bond management and re-export documentation.
How It Works
Our import process begins with a thorough pre-shipment consultation where we review your goods, identify applicable HS codes, calculate estimated duties and taxes, and flag any LARTAS requirements. This proactive approach prevents surprises at customs and ensures all permits are secured before your goods arrive in Bali.
Once your shipment arrives, we submit the PIB declaration electronically through Indonesia’s CEISA system. Our team monitors the clearance channel assignment (Green, Yellow, or Red) and coordinates any required inspections. We manage duty payments, VAT (PPN at 11%), and income tax (PPh 22) on your behalf, ensuring accurate calculations that prevent both overpayment and compliance issues.
After customs release, we coordinate last-mile delivery through our logistics partners across Bali. Whether your goods are destined for a construction site in Ubud, a resort in Nusa Dua, or a warehouse in Denpasar, we ensure seamless delivery with proper handling throughout the entire supply chain.
Frequently Asked Questions
What taxes apply to imports in Bali?
Indonesian imports are subject to import duty (varies by HS code, 0-150%), VAT/PPN (11%), and income tax/PPh 22 (2.5% with API, 7.5% without). Some goods may also incur luxury goods tax (PPnBM). We calculate all applicable taxes before your shipment arrives.
What is an API and do I need one?
API (Angka Pengenal Importir) is an Importer Identification Number required for commercial imports. API-U is for general importers, API-P for producer importers. Personal imports under certain thresholds may not require an API. We can arrange undername import services if you don’t have your own API.
How long does import clearance take?
Green Channel: 1-3 days, Yellow Channel: 3-5 days, Red Channel: 5-14 days. Timeframes depend on documentation accuracy, goods type, and customs workload. Our pre-clearance preparation typically achieves Green Channel assignment.
Can you handle restricted goods imports?
Yes. We manage LARTAS compliance for restricted goods including food products (BPOM), pharmaceuticals, cosmetics, electronics (SNI), textiles, and other regulated categories. We obtain all necessary permits before your shipment arrives.
What is undername import service?
Undername import allows you to import goods using our company’s import license (API) when you don’t have your own. This is common for individuals, small businesses, and foreign companies without an Indonesian import license.
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