Ground Handling Services at Ngurah Rai Airport Bali
Bali Customs Clearance provides professional ground handling services at I Gusti Ngurah Rai International Airport (DPS). Our aviation services team manages all aspects of aircraft ground support including private jet handling, charter flight coordination, cargo ground handling, VIP passenger services, overflight permits, landing permits, and FBO (Fixed Base Operator) services. We serve private aviation clients, charter operators, cargo airlines, and diplomatic flights requiring premium ground support in Bali.

Our Services
Private Jet Handling
Complete ground support for private and business aviation including aircraft parking, GPU, fueling, crew transport, VIP terminal access, and rapid CIQ (Customs, Immigration, Quarantine) clearance for passengers.
Cargo Ground Handling
Air cargo loading, unloading, build-up, break-down, and temporary storage at Ngurah Rai cargo terminal. Coordination with airlines, freight forwarders, and customs for seamless cargo processing.
Flight Support & Permits
Overflight permits, landing permits, diplomatic clearance, and flight planning support for all aircraft types. We liaise directly with DGCA, AirNav Indonesia, and airport authorities on your behalf.
How It Works
Ground handling at Ngurah Rai Airport begins with advance planning. For private jets and charter flights, we submit permit applications to DGCA (for landing permits) and coordinate with AirNav Indonesia for overflight clearance. Our team arranges aircraft parking slots, fuel orders, ground power units, and any special equipment needed for your aircraft type.
On arrival, our ground crew meets the aircraft at the assigned parking position. For VIP passengers, we provide expedited CIQ clearance through the VIP terminal, handling customs declarations, immigration processing, and quarantine checks in a private, comfortable setting. Crew members are assisted with accommodation, ground transport, and any operational requirements during their stay in Bali.
For departures, we coordinate security screening, flight plan filing, fuel loading, catering delivery, and passenger boarding. Our 24/7 operations center monitors flight schedules and proactively communicates any changes in airport conditions, weather, or regulations that might affect your operation. We handle everything so you can focus on your passengers and mission.
Frequently Asked Questions
How far in advance should I arrange ground handling in Bali?
We recommend at least 72 hours advance notice for standard operations and 5-7 business days for flights requiring landing permits or special arrangements. Emergency handling can be arranged with shorter notice depending on availability.
Do you handle VIP and VVIP passengers?
Yes. We provide premium meet-and-greet services, private CIQ clearance, VIP lounge access, limousine transfers, and protocol coordination for VIP and VVIP passengers including government officials and corporate executives.
What aircraft types can you handle?
We support all aircraft types from light jets (Citation, Phenom) to ultra-long-range aircraft (Global, Gulfstream) and wide-body freighters. Our ground equipment and trained staff accommodate any aircraft operating at Ngurah Rai.
Can you arrange overflight and landing permits?
Yes. We obtain overflight permits from DGCA for all Indonesian airspace and landing permits for non-scheduled flights at Ngurah Rai. The process typically takes 3-5 business days for standard requests and can be expedited for urgent operations.